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5 Ways to Integrate Newsletters into Your Customer Journey

Imagine you're planning a trip to a new city, and you want to make the most of your visit. You'd probably start by looking for information online, reading travel guides, and asking for recommendations from friends who have been there. As you move closer to your travel date, you might receive emails with personalized tips, hotel deals, and local event updates. This process of guiding you through each stage of your journey is similar to what businesses do when integrating newsletters into their customer journey.